FREQUENTLY ASKED QUESTIONS

1. What is ex-boyfriend?*

ex-boyfriend is a fashion brand that redefines classic menswear pieces with a stylish and feminine twist, aimed at young, independent women who embrace confidence and comfort.

2. How do I know what size to order?

We provide a detailed size chart for each product on our website. If you're unsure, you can contact our customer service team at info@ex-boyfriendbrand.com for further assistance.

3. What is your return policy?

We accept returns within 30 days of purchase for items in their original condition with tags attached. For more details, please visit our Return Policy page.

4. How long will it take to receive my order?

For orders within the USA, shipping typically takes 3-5 business days. International orders usually take 10-15 business days. Please refer to our Shipping Policy for more information.

5. Do you offer international shipping?

Yes, we offer international shipping to many countries. Shipping times and rates may vary based on the destination.

6. How can I become a brand ambassador?

We are always looking for passionate individuals to join our ambassador program. Please visit our Ambassadors page for more information on how to apply and the benefits of being an ex-boyfriend ambassador.

7. What materials are your clothes made from?

We pride ourselves on using high-quality, sustainable materials such as soft cotton, luxurious satin, and breathable lace. Each product page provides detailed information about the fabric and care instructions.

8. How can I contact customer service?

You can reach our customer service team via email at info@ex-boyfriendbrand.com. We strive to respond to all inquiries within 24-48 hours.

9. Do you offer gift cards

Yes, we offer digital gift cards in various amounts. They can be purchased directly from our website and are perfect for any occasion.

10. How can I stay updated on new arrivals and promotions?

You can sign up for our newsletter at the bottom of our homepage to receive updates on new arrivals, exclusive promotions, and more. Follow us on Instagram and TikTok for the latest trends and styling tips.

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